This is where the Upsales team communicates with our customers about any system issues. If you are experiencing problems, but do not see any issues listed on this site, please contact Upsales Support at support@upsales.com.
Upsales App
Operational
Email
Operational
Mail Events
Read, Click and Unsubscribe events for emails
Operational
Outgoing Email
Operational
Integrations
Operational
90 days ago
100.0
% uptime
Today
Fortnox integration
Operational
Other integrations
Operational
Office 365 calendar sync
Operational
PE Accounting
Operational
90 days ago
100.0
% uptime
Today
System components
Operational
Prospecting
Operational
File service
File service for documents and exports
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
During the month of September we will do improvements to the underlying infrastructure of Upsales. The majority of the work will be done outside of office hours to minimize impact for our clients but you may experience shorter outages Posted on
Aug 21, 2023 - 11:28 CEST
Resolved -
This incident has been resolved.
Sep 11, 15:18 CEST
Investigating -
Users may experience issues using insights inside of Upsales. Our engineers are aware of the issue and are working towards a solution.
Sep 11, 15:02 CEST
Resolved -
This incident has been resolved.
Sep 8, 09:03 CEST
Monitoring -
We have received confirmation from PE Accounting that the issue has been fixed on their end and we've restored sync against "our reference" and "approver" from our end.
Sep 4, 15:14 CEST
Identified -
Yesterday morning (31/8) PE released a change in their API which caused issues in the integration between Upsales and PE. The issue caused users not being able to sync order to PE due to a new limitation on sending the user on the order to the field "our reference" in PE. PE confirmed a rollback of this change and it is estimated to be done on Saturday (2/9). Meanwhile we have made a small change in the integration meaning that user will not sync to "our reference" and "approver" in PE. This can be set manually in PE during the time we await the completion of the rollback.
Sep 1, 10:30 CEST